Global Head of Account Management (Community)

London, England, United Kingdom · Community

Description

Trouva is the world’s leading marketplace for independent boutiques. We provide an online platform for beautiful bricks-and-mortar stores to sell their homewares, clothing, and accessories internationally. We’re an award-winning platform, backed by VC and Angel Investors whose successes include Secret Escapes, Net-A-Porter, and Farfetch and have been widely recognised for our logistics and tech innovation. Moreover, we’re a passionate team, with the vision to create a thriving global community of independent shops and shoppers united by their passion for unique products.

The role:

To help us realise our ambitious vision, we're looking for an experienced Head of Global Community to lead a growing, ambitious team. Reporting into the Commercial Director, you'll be accountable for the commercial and operational performance of our rapidly expanding international portfolio of the world’s best boutiques. This will include onboarding, events, communication strategies, product merchandising, and most of all helping our boutiques to grow their businesses.

Our ideal candidate will be an ambitious and experienced leader, who believes fervently in our mission to champion independent retail and can use that passion to drive change and performance in a fast-paced, target driven environment.

Requirements

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Benefits

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