Customer Service Executive (Trouva Academy)

London, England, United Kingdom · Customer Operations

Description

Trouva is the world’s leading marketplace for independent boutiques. We provide an online platform for beautiful bricks-and-mortar stores to sell their home-wares, clothing, and accessories internationally. We’re an award-winning platform, backed by VC and Angel Investors whose successes include Secret Escapes, Net-A-Porter, and Farfetch and have been widely recognised for our logistics and tech innovation. Moreover, we’re a passionate team, with the vision to create a thriving global community of independent shops and shoppers united by their passion for unique products.

To ensure that we're providing our Customers and Boutiques with the best possible experience, we're on the hunt for a Customer Service Executive to join the team. Based in our offices in Central London, you'll be the first port of call for Trouva customers and our community of boutiques; acting as a passionate support guru who loves chatting with people, solving problems, and wants to deliver the highest level of customer service at all times. You'll benefit from a tight knit team and structured training and insight program through the Trouva Academy.

What you'll do:

Requirements

Who you are:

Benefits

Sounds like a Tribe you want to be a part of? Click the apply button and send us your CV and Cover Letter, detailing why you'd be a great fit for Trouva and your special talent that you'd bring to the team.

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